Whether your Onn. streaming device is frozen, glitching, logged into the wrong account, or you’re just getting it ready to sell or give away, a factory reset wipes it back to the state it was in out of the box. This works the same way across all five current models — the HD Stick, 4K Stick, 4K Box, 4K Plus, and 4K Pro 2 — with only a small difference in menu wording depending on which interface your device runs. Below are two methods: one using your remote, and one for when your remote (or your device) isn’t responding.

Quick Answer

MethodBest ForTime Needed
Remote menu resetDevice turns on and responds to the remote2–3 minutes
Physical reset buttonFrozen device, no working remote, or boot problems1–2 minutes

Before you start: a factory reset erases every app, saved login, and setting on the device. If you plan to sell, return, or give away your Onn. device, this is also the step that removes your personal accounts from it. Continue to the next page for the full steps.