Apps that crash, freeze, buffer constantly, or stutter during playback are usually caused by one of a small handful of things: a full cache, low storage, a weak connection, or an app that just needs an update. Here’s how to work through the likely causes on your Onn. streaming device.

Common Causes at a Glance

SymptomLikely Cause
One specific app crashes or freezesCorrupted app cache or an outdated app version
Everything is slow or laggyLow storage space or too many apps installed
Video buffers or stutters during playbackWeak or congested Wi-Fi connection
Problems started after an updateBug in the latest system or app version