A device that’s stuck flashing the Onn. or Google TV logo, stuck in a repeating restart cycle, or showing a black screen on boot is one of the more frustrating problems to hit — but it’s usually fixable, and it’s worth knowing about a specific update issue that caused exactly this problem for a lot of Onn. owners.

Was It the Android 14 Update?

In 2026, an Android 14 software update caused a wave of first-generation Onn. streaming devices (the original 2021 HD Stick and early boxes) to boot-loop or become completely unresponsive — some showed an “Error!” screen with an Android robot lying on its back, others froze on the startup animation or went to a black screen. Walmart halted the update rollout after the reports piled up, and Google paused a similar Chromecast update for the same reason. Newer models like the 4K Box and 4K Pro, which shipped on a newer Android TV version, were affected far less often.

If your device suddenly started boot-looping right after installing an update, this is the most likely explanation. Unfortunately, official support options were limited — Walmart directed affected users to contact them directly, with mixed results. Try the fixes below first.